We have different Channels & Levels for support:-

  • Knowledgebase articles for most of the topics available. you can get that under "contact us=>Knowledgebase" menu.
  • E-Mail Support through : / (recommanded for tracking support history)
  • Chat Support Available with website
  • On-Call Support

For remote client we recommand following softwares for demonstrationa and communication :-

  • Team Viewer:-
  • AnyDesk:-  (recommanded as it is very light weighted)
  • AmmyAdmin:-
  • Skype:-

Using any of above softwares we can communicate and access each-others computers, hence demonstration will be easy.